Ajay Bhatnagar

Project Manager — IT Infrastructure | Cloud | Digital Transformation

PMP®, PRINCE2®, Azure Architect Expert — 21+ Years

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Executive Profile:

Strategic IT Project Manager with 21+ years of global experience driving complex, cross-functional initiatives across infrastructure, compliance, and service delivery domains. Proven expertise in project planning, stakeholder alignment, resource optimization, and cost control—consistently delivering high-quality outcomes on time and within budget.


Demonstrated success in account governance, security compliance, and risk management, with hands-on proficiency in regulatory frameworks including ISAE 3402, ISO 27001:2013, KCO, PAR, and corporate audit standards. Adept at orchestrating governance structures and leading outsourcing engagements with precision and transparency.


Highly skilled in leveraging enterprise-grade tools—Microsoft Project (MPP), Trello, Azure DevOps, Power BI, and Excel—to build dynamic dashboards, track KPIs, and enable data-driven decision-making. Recognized for elevating IT service operations and embedding audit-readiness into every phase of delivery.

Featured Projects

Azure Design, Build, Deployment, and Migration projects— Global Client

Led an Azure-driven infrastructure modernization across multiple regions with zero SLA breaches and minimal downtime.

Professional Experience

  • Led global delivery teams across 3+ regions, achieving 100% on-time and on-budget delivery.
  • Improved governance efficiency by 40% through structured stakeholder forums.
  • Maintained audit-ready documentation with zero non-conformities.
  • Built Power BI, Excel, Azure DevOps dashboards reducing reporting effort by 50%.
  • Ensured full security, audit, and compliance adherence across engagements.

  • Managed ISO 27001, KCO, PAR compliance across 12 global accounts.
  • Achieved 99% ticket resolution via training and governance.
  • Drove 65–75% revenue uplift through asset management initiatives.
  • Acted as VMware SME for architecture, escalations, and stability.

  • Managed data center operations across 7 global locations.
  • Maintained 99.99% uptime and reduced incident response time by 40%.
  • Provisioned 250+ servers, improving delivery speed by 30%.

  • Delivered vBlock and FlexPod implementations with 99.98% uptime.
  • Administered 50+ ESXi hosts and 1,500+ Windows servers.
  • Improved provisioning speed by 30% and reduced repeat incidents by 20%.

  • Resolved 95% of hardware issues within SLA.
  • Installed and supported 200+ HP ProLiant servers.
  • Reduced monitoring effort by 40% using HP ICE & HP SIM.

  • Deployed HP ISEE across 100+ enterprise sites nationwide.
  • Trained 150+ engineers, reducing incident resolution time by 35%.
  • Supported pre-sales initiatives increasing adoption by 20%.

  • Developed internal portals using ASP, JavaScript, MS Access, SQL Server.
  • Generated BFT and performance metrics for 10+ business units.
  • Improved operational efficiency by 30%.
  • Resolved 98% of customer technical and security issues.

Certifications & Professional Development

  • PMP® – Project Management Professional, PMI certified, demonstrating expertise in leading and directing projects across industries.
  • PRINCE2® Foundation & Practitioner – Structured project management methodology focused on controlled stages and governance.
  • ITIL® v3 Foundation – Best practices framework for IT service management and business alignment.

  • Azure Solutions Architect Expert – Certified in designing and implementing enterprise-grade Azure cloud solutions.
  • VMware Certified Professional (VCP) – Expertise in VMware vSphere installation, configuration, and optimization.

  • ISO/IEC 27001:2013 Lead Auditor – Trained by Advance Innovation Group, specializing in ISMS audits and compliance.
  • Microsoft Certified Professional (MCP) – Foundational Microsoft certification (retired June 2020).

  • Advanced Diploma in Software Engineering – Aptech, focused on software development methodologies.
  • DOEACC ‘O’ Level – Certified in fundamental computer applications and IT skills.
  • HP Certified Server Engineer – Certified in HP server installation, configuration, and maintenance.

Activities & Achievements

  • Delivered Azure migration and data center transition projects for global clients.
  • Executed end-to-end lifecycle planning from assessment to cloud migration and physical DC relocation.
  • Ensured minimal downtime and uninterrupted business operations.

  • Earned multiple client accolades for consistently meeting or exceeding project delivery timelines.
  • Recognized by global stakeholders for leadership, reliability, and execution excellence.

  • Led multiple SARM initiatives at IBM aligned with audit and compliance frameworks.
  • Implemented risk mitigation strategies ensuring audit-readiness and governance compliance.

  • Steered automation and asset management programs at IBM.
  • Improved asset visibility, utilization, and operational efficiency through automation.

  • Delivered training programs on HP server technologies and HP System Insight Manager (SIM).
  • Enabled HP On-Site Engineers and Partner teams with hands-on operational expertise.

  • Recognized by HP for exceptional support to Genpact with formal service excellence awards.
  • Developed internal web portals for HP, improving operational visibility and tool accessibility.

Latest Blog Posts

Azure Migration – What Actually Works

Cloud • Strategy

Real-world insights from delivering large-scale Azure programs.

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Building Audit-Ready IT Organizations

ISO 27001 • Governance

How governance frameworks drive delivery excellence.

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Contact

Feel free to reach out — open to new opportunities and collaborations.

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