Project & Program Management
Enterprise delivery, governance, planning, RAID management, stakeholder alignment and execution.
ABOUT / PROFESSIONAL PROFILE
Ajay Bhatnagar Leading Transformation.
Strategic IT Project Manager with 22 years of global experience leading ITSM and infrastructure initiatives, including ITIL alignment assessments and service management framework improvements. Expertise in end-to-end delivery, stakeholder alignment, resource optimization, and cost control—consistently delivering outcomes on time and within budget. Demonstrated success in governance, risk management, and audit readiness, partnering with Security, Audit, and Risk stakeholders to ensure compliant service delivery. Experienced with regulatory and assurance frameworks including ISAE 3402, ISO/IEC 27001:2013, KCO, PAR, and corporate audit standards. Highly skilled in leveraging Microsoft Project (MPP), Trello, Azure DevOps, Power BI, and Excel to track delivery metrics (schedule, RAID, actions), visualize performance, and support continual service improvement through data-driven insights and executive-ready reporting.
Experience with purpose.
Strategic IT Project Manager with 22 years of global experience leading ITSM and infrastructure initiatives, including ITIL alignment assessments and service management framework improvements. Expertise in end-to-end delivery, stakeholder alignment, resource optimization, and cost control—consistently delivering outcomes on time and within budget. Demonstrated success in governance, risk management, and audit readiness, partnering with Security, Audit, and Risk stakeholders to ensure compliant service delivery. Experienced with regulatory and assurance frameworks including ISAE 3402, ISO/IEC 27001:2013, KCO, PAR, and corporate audit standards. Highly skilled in leveraging Microsoft Project (MPP), Trello, Azure DevOps, Power BI, and Excel to track delivery metrics (schedule, RAID, actions), visualize performance, and support continual service improvement through data-driven insights and executive-ready reporting.
Technology delivery requires more than implementing systems. It requires clear objectives, structured execution, stakeholder alignment and disciplined governance.
The focus is on connecting technology initiatives with business priorities while maintaining clarity across delivery, risk, dependencies and outcomes.
PROFESSIONAL FOCUS
Technology &
Transformation
EXPERIENCE
22+
Years
DELIVERY
Strategy →
Execution →
Outcomes
Where technology meets delivery.
Technology Transformation
Infrastructure, cloud, migration, modernization and service transformation initiatives.
Governance & Security
Risk, compliance, security governance, controls, operational readiness and service assurance.
Service Delivery
ITSM, operational governance, continuous improvement, vendor coordination and business outcomes.
From complexity to clarity.
Understand
Establish the business context, objectives, stakeholders, constraints and definition of success.
Align
Create alignment between business leadership, delivery teams, technology stakeholders and organizational priorities.
Execute
Apply structured governance, transparent communication, active risk management and accountable delivery.
Transform
Focus technology delivery on measurable outcomes and sustainable organizational change.
PROFESSIONAL POSITIONING
Technology. Transformation. Delivery.
A delivery-focused approach across project management, infrastructure, cloud, security, governance and service transformation.
PROFESSIONAL FOCUS
Enterprise Project &
Transformation Leadership
LET'S CONNECT
Let's discuss the next transformation challenge.
Open to strategic conversations around enterprise transformation, project and program leadership, and technology-driven business outcomes.